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We keep it simple !!
Out of stock ?
This is an online shop. We try our best to keep the shops stocktake as accurate as possible but it is possible from time to time that an item you ordered is out of stock. This would happen if several people bought the sime item several times before we had time to adjust our stock.
We will let you know immediatelly if this was the case.
You can then choose to wait for delivery or ask for a refund.
Back orders, coming from outside the UK, can take sometime to arrive to us.
We will, when possible, give you an e.t.a .
If you are paying by cheque, you must allow time for us to receive and clear your payment.
Paying by card ?
All card payment are processed for Showdogs UK by PayPal
Please go to Paypal to read their rules and regulations.
We will clear your payment before we dispatch the goods. (Much faster than by cheque, goods can be dispathed the same day)
Paying by Cheque or Postal order ?
Cheques must be from a UK bank or UK building society and labelled to: SHOWDOGS UK.
We will clear your payment before we dispatch the goods. In most cases, payments are cleared within 3 to 4 working days.
Your bank statement will show as "Paypal Showdogs".
Please make postal orders payable to SHOWDOGS UK.
Return Policy & Procedures
For Collars please make sure that you measure your dog before purchase, these collars are made to fit each breed, but sizes of dogs may vary.
100% Satisfaction Guarantee! We at Showdogs UK want you to be happy with your purchase!
If for any reason you are unhappy with an item you have purchased from Showdogs UK, you may return it for a full refund or exchange.
Before making a return, please call us at 01392 259614 or e-mail us at dogthings@showdogsuk.com for a Return Merchandise Authorization Number (RMA).
Returns will not be accepted without an RMA number.
All returns must be made within 7 days of receipt of purchase.
All returns must be sent freight prepaid.
Any item shipped C.O.D. will not be accepted. If we made the error to cause the return we will pay for the return shipping.
Copyright Protection Notice - All Rights Reserved
All images on this site are in tangible form and are fully Copyrighted. And may not be
reproduced or used in any form or any manner, or displayed in anyway on any website without the express written consent of the owner.
Your order will be dispatched as soon as your payment is cleared (Stock permitting).
